Banned Jet2 passenger apologises for vile rant that forced emergency landing

A Jet2 passenger who was kicked off a plane after forcing an emergency landing has said sorry for her "vile" behaviour.

Catherine Bush was filmed screaming in the faces of airline staff on a flight from Manchester to Turkey last month which was diverted to Vienna, Austria so she could be thrown off.

The holidaymaker was slapped with a £5,000 fine and a lifetime ban from Jet2 who she has since penned a heartfelt letter to, explaining she reacted badly to booze at the airport.

Catherine from Cleckheaton near Bradford and Leeds shared the contents of her apology with YorkshireLive, saying the incident unfolded after running out of anti psychotic medication.

She insisted however that she is not using her mental health as an excuse and "wholeheartedly" takes responsibility for being so 'unruly and aggressive'.

The lengthy letter reads: "I would firstly like to extend my deepest apologies to you, your airline and the passengers on the LS895 flight for my unruly, aggressive and vile behaviour.

"I am so ashamed of myself for conducting myself in that manner."

She added: "There will never be an excuse to justify what happened and I wholeheartedly hold my hands up and take full responsibility for my actions.

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"I know it is no excuse, but I do suffer with severe mental health issues, I have anxiety, depression and a personality disorder.

"The disorder makes it very difficult for me to regulate myself, my emotions and mood.

"I currently take anti psychotic medication for this but unfortunately my doctor wasn't able to get my prescription ready before I was due to fly, so regrettably I made the decision to travel without them."

Catherine says she had never flown alone before which made her anxious and keen for a drink to calm her nerves.

"This I now realise to be a huge and life-changing mistake," she said.

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"I took alcohol on board the aircraft when I knew I shouldn't have, I became so intoxicated I couldn't control myself."

The moment she lost it was when a member of cabin crew refused to give her a bottle of water, Catherine claims.

She continued: "When I also asked for food and again was refused my anger really took hold and I started to raise my voice and get out of my seat.

"At this point all the passengers were focused on me and my behaviour, which just made my mental state worse.

"I just wanted to get out of the situation and there was no where to go, however I certainly didn't try an open the aircraft door and endanger other passengers.

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"Members of staff were then grabbing my arms to calm me down, but unfortunately it just escalated the problem as I was in an abusive relationship for 10 years and anyone touching me triggers my mental health.

Catherine added: "I have received so much hate, abuse and harassment since this incident happened through social media platforms that it is having a negative impact on my mental state.

"I am again feeling suicidal and overwhelmed by the whole situation.

"Again, I apologise from the bottom of my heart that I caused so many people distress."

For emotional support, you can call the Samaritans 24-hour helpline on 116 123, email [email protected], visit a Samaritans branch in person or go to the Samaritans website.

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