Ryanair s*** show sees couple sent to wrong country 750 miles away

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A confused couple have demanded an apology from Ryanair after claiming they were flown 750 miles away to the wrong country in a bizarre mishap they compared to classic Christmas movie Home Alone 2.

Simon Forster and Emma Schofield were left stunned after they ended up in Paris after being under the impression that they had boarded a flight to Copenhagen.

The pair initially thought they would miss their flight after being caught in the pre-Christmas "chaos" at Manchester Airport but said they were ushered down some stairs by members of staff.

Simon and Emma said they made their way to the only waiting plane on the runway and boarded the plane after having their passport checked by airport staff on December 17.

Simon claims they tried to show their boarding passes to a member of the cabin crew who reassured the couple and asked them to take their seats, reports Manchester Evening News.

It was only when they landed and were greeted with a cheerful "bonjour" at passport control that the couple realised they were in the French city of Beauvais.

“The shock of landing somewhere near Paris when you’re supposed to be going to Copenhagen was ridiculous," Simon said.

“It really was a s*** show.

“I would like to understand how on earth this happened."

Simon has asked the company to reimburse his flights, hotels and taxis after being forced to fork out more than £930 during his time in Paris.

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Speaking about the moments leading up to getting on the wrong flight, he said: “When we got past the shampoo police we got out into the airport and there was a last call for Copenhagen.

“It was already past the departure time so we just legged it to the gate.

“We got there and three Ryanair staff asked if we were there for Copenhagen.”

He added: “We got on and there were only about six other passengers, which was not surprising because so many people were missing flights.

“Our seat numbers were free so we sat down."

Speaking about when they landed, Simon said: “We were greeted at passport control with 'Bonjour' and it became apparent that we were in France.

“We went through security and found a guy who spoke English who told us where we were.

“He was heading into Paris so we asked if we could share a cab.

“It was now after 11pm and France wasn't letting UK travellers in from midnight so we were advised to book a hotel quickly."

Simon said he contacted Ryanair the following morning and asked to be given tickets home. He was told to fill in an online complaint form – which he did on December 21.

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The couple stayed in France for the weekend and booked flights home to the UK with Easyjet.

He added: “After spending hours calling Ryanair and filling in online forms, my complaint is showing as ’solved’.

“I was told on Monday that I would be contacted in three days. Today (Friday) I called again and someone hung up on me.

“If you put passengers on the wrong plane to the wrong country, you expect an apology.”

Ryanair said there are several 'touchpoints' throughout the passenger journey which inform passengers of the aircraft’s destination – including a welcome PA on board.

The airline did not provide a comment, but for background stated: "It is each passenger’s responsibility to ensure they board the correct aircraft.

"There are several touchpoints throughout the passenger journey which inform passengers of the aircraft’s destination."

Daily Star have contacted Ryanair for comment

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