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The top deck was ripped off a double-decker bus which saw two people taken to hospital.
The incident happened in Mumbles, South Wales, with eyewitnesses reporting hearing the loud crash followed by children screaming.
It it still unknown what caused the crash but the emergency services were on the scene in minutes.
One onlooker told Wales Online it was a "shock" and "upsetting", adding they think a low tree branch took the roof off the bus.
They said: "It was a hell of a sound like a car crash. Then it sounded like a school, you could hear lots of children screaming.
"There were a lot of kids on the bus. A lot of people were getting quite upset. We didn't know what happened but knew kids were on there.
"They took one away on an air ambulance and all others were ambulances. It's a shock and it's upsetting.
"A car crash is nothing to us but this involved children. I think the branch on the tree was too low and it took the roof off".
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Two people were taken to hospital, one by air ambulance and one by land, while a number of people were also treated at the scene.
A dog walker who passed the scene seconds after the incident said: "You could hear screaming and a lot of people were in the area wondering what they could do to help. It was quite a concern.
"The police and ambulance arrived quickly and got things under control."
Bus operator First Cymru confirmed the incident that happened at around 2.30pm on Tuesday afternoon.
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They said: "We can confirm one of our vehicles operating the Swansea to Mumbles service was involved in a collision earlier this afternoon.
"Following the incident the operator immediately implemented its emergency procedures and sent representatives to the scene to provide support to those involved and the emergency services.
"We will work closely with the emergency services as part of our investigation.”
A South Wales Police spokesperson said there were no life-threatening or life-changing injuries.
- In the News
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